for special deals and to manage your savings. Not registered yet? You can Create a My Food Lion Account for free!

Frequently Asked Questions


Can't find your MVP card?

Why did a particular product get discontinued? Will you stock a particular item?

When is Food Lion going to put a store in my town?

I heard about a manufacturer's recall on TV. How do I return the item?

Does Food Lion offer a fundraising program to help schools or other non-profit organizations raise money?

How do I get a particular associate recognized for his or her superior service?

How do I get a job at Food Lion?

How much advance notice do I have to give to order a special occasion cake?

Can my church pantry receive scratch-and-dent items or day-old deli/bakery items from Food Lion?

How can I forward a comment, compliment or complaint to Food Lion's Headquarters?

What is Food Lion's Coupon Acceptance Policy?



Can't find your MVP card?
If you can't find your MVP card you can call our customer service department at 1-800-210-9569 and they will gladly look-up your MVP card number.

Why did a particular product get discontinued? Will you stock a particular item?
Food Lion is always looking for better ways to serve customers by giving them the right mix of merchandise. In screening thousands of products, our buyers carefully choose a variety of products that appeal to a diverse group of shoppers. Over time, shoppers’ needs change and new products that better meet those needs may be introduced. Food Lion will change its product mix to keep up with changes in customer preferences. You may submit requests for products to our Customer Relations Department at 1-800-210-9569 (toll free in the USA).

When is Food Lion going to put a store in my town?
Food Lion currently operates more than 1,200 stores in 11 Southeast and Mid-Atlantic states. We pick sites for stores after performing economic and growth studies of a particular area. We place stores wherever we see a need or demand for one. If you live in or near the 11 state area in which Food Lion operates, your town or city may already be under consideration. If you have a suggestion, write to our Customer Relations Department at Food Lion, Inc. P.O. 1330, Salisbury, NC, 28145-1330, or call 1-800-210-9569 (toll free in the USA). Your suggestion will be forwarded to a representative in our Real Estate Department.

I heard about a manufacturer's recall on TV. How do I return the item?
Food Lion is proud to offer its customers the best that the food industry has to offer. On occasion, a manufacturer will issue a recall to ensure only the highest-quality products are consumed. In case of a manufacturer’s recall, Food Lion is happy to replace the product or give customers a refund. Please bring the product back to the store so that we can return it to the manufacturer.

Does Food Lion offer a fundraising program to help schools or other non-profit organizations raise money?
Click here for information on how Food Lion helps schools and other non-profit organizations.

How do I get a particular associate recognized for his or her superior service?
Outstanding Performance Awards are given to associates throughout the company–often at the suggestion of customers. Write a brief note to our Customer Relations Department at Food Lion, Inc. P.O. 1330, Salisbury, NC, 28145-1330, or call 1-800-210-9569 (toll free in the USA) about your favorite associate.

How do I get a job at Food Lion?
Food Lion is an equal opportunity employer who seeks self-motivated, energetic associates. We are proud to be one of the largest private employers in both Virginia and North Carolina. Employment opportunities cover a wide range of positions and skill levels. Positions at Food Lion’s 1,200 stores allow for flexible hours–offering ideal jobs for students and seniors. You may apply for a job in our stores by asking for an application from the store manager. For a job at our corporate office in Salisbury, N.C., submit your resume to: Lloyd Mowery, Corporate Recruiter, Food Lion, Inc., P.O. Box. 1330, Salisbury, NC, 28145-1330. Or, for more information about positions open at Food Lion, check out the employment section of this website.

How much advance notice do I have to give to order a special occasion cake?
Food Lion can fill a cake order on a few hours notice (we've done a few emergency cakes in our time!), but we prefer a 24 hour notice for birthday cakes and several days notice for special occasions such as weddings. Large, elaborately decorated cakes take time to prepare, so please plan appropriately. Schedules for our cake decorators vary from store to store, so visit your nearest Food Lion bakery to get the best times to place your cake order.

Can my church pantry receive scratch-and-dent items or day-old deli/bakery items from Food Lion?
Food Lion is a proud supporter of the Feeding America national network of food banks. In the past five years alone, Food Lion has donated more than 15.5 million tons of food to Feeding America member food banks across the country, feeding thousands of needy families. If your church or soup kitchen is a member of Feeding America, or would like information on how to become a member of Feeding America, please call the Food Lion's Community Relations Department at CommunityRelations@Retail.FoodLion.com for details on how to obtain products from Food Lion.

How can I forward a comment, compliment or complaint to Food Lion's Headquarters?
Food Lion wants every customer to be completely satisfied with our service and our products. You may call our Customer Relations Department at 1-800-210-9569 (toll free in the USA). We take your complaints seriously, and of course, welcome all compliments.

What is Food Lion's Coupon Acceptance Policy?
Learn about the different types of coupons and the steps that Food Lion stores follow when accepting
coupons here.

CUSTOMER PANEL
Tell us what you think
plus have fun and win prizes!

JOIN NOW!

CORPORATE ADDRESS
Food Lion, LLC.
P.O. Box 1330
Salisbury, NC 28145-1330

Weekly Specials
TO SEE YOUR WEEKLY SPECIALS, PLEASE SELECT YOUR PREFERRED FOOD LION STORE:


OR USE OUR STORE LOCATOR

Facebook Feed
Share CLOSE

Let your friends know about this delicious dish

or email your family to get them excited about what's on the
menu for tonight!

Twitter
Email
Generic Text CLOSE

Let your friends know about this delicious dish

or email your family to get them excited about what's on the
menu for tonight!

Shopper's Companion CLOSE
Order Gift Cards CLOSE

Order Gift Cards is temporarily offline. Your business is important to us. Please contact us at 1.800.811.1748 Monday through Friday, 8:00 AM to 4:00 PM EST.

MVP Card CLOSE
We apologize, we are currently performing maintenance on the site and you cannot update or register for a new card at this time.
Weekly Specials CLOSE
We are currently working to make improvements to the flyer and shopping list experience. As we are working through these updates, note that if you are planning on switching computers, please print or email yourself a copy of your shopping list. Your list will not currently transfer between computers.
Shopping List Email CLOSE
General Promotion CLOSE