EQUAL EMPLOYMENT OPPORTUNITY STATEMENT
Food Lion/Delhaize America provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, veteran status, gender identity or gender expression.
If you are granted the opportunity to do business with Food Lion/Delhaize America, we will expect that you interact and treat our associates with the same level of protection set forth above in our equal employment opportunity statement.
VARIETY IS THE SPICE OF OUR BUSINESS
We take the concept of diversity seriously at Delhaize America. Without it, we couldn't stock our shelves everyday with the wide variety of products that keeps our diverse world of customers satisfied. Nor would we be able to keep our prices extra low.
We seek out the best suppliers; companies that can meet our requirements and whose products and services meet the needs of our customers. We are fully committed to doing business with diverse business enterprises.
If you're interested in working with us, please take a few minutes and read this information. It answers questions you may have about the types of vendor support we're looking for, how to introduce your company to us and what it takes to do business with Delhaize America.
An excerpt from Food Lion's Supplier Diversity Corporate Policy:
"Delhaize America recognizes the importance of supplier diversity. If the company is to continue to grow in an increasingly diverse marketplace, we must encourage and support the growth and development of diverse business enterprises. We believe that doing business with diverse suppliers enhances our product offerings, while helping to grow the communities we serve. It's the right thing to do and the smart thing to do. Our goal is to develop an increasing number of qualified diverse suppliers capable of doing business with Delhaize America. This goal supports the company's policy of providing its customers with a variety of quality products at low prices.”
WHY DO BUSINESS WITH US?
Delhaize America is one of the nation's largest grocery retailing companies, with more than 1,200 Food Lion and Hannaford supermarkets along the East Coast.
WHAT IS THIS PROGRAM?
Our Supplier Diversity Program is a key part of a corporate initiative to build and support an associate and vendor base that reflects the diversity of our customers. Specifically, the goals of our Supplier Diversity Program are to:
- Increase opportunities for diverse suppliers to join our vendor base by ensuring them an equal opportunity to provide products and services.
- Develop suppliers with whom we can build long-term relationships that are mutually beneficial.
Companies must be at least 51 percent owned, operated and controlled by one or more individuals that are a member or members of one or more of the following groups. They must have certified status as a diverse business through an authorized third party organization. The owners must be involved in operations, demonstrating ownership and control.
In corporations, members of one or more of the following groups must hold at least 51 percent of the voting interest and 51 percent of the beneficial interest. Delhaize America recognizes the following groups as eligible to do business through our Supplier Diversity Program:
- Minority-Owned Business Enterprise (MBE) - At least 51% owned, controlled, and managed by one or more U.S. Citizens who are a member or members of one or more of the groups listed below.)
- Asian Indian
- Asian Pacific
- Black/African American
- Native American
Woman-Owned Business (WBE) - At least 51% owned, controlled and managed by one or more women who are U.S. citizens or lawful permanent residents
- Disability-Owned Business Enterprise (DOB) - At least 51% owned, controlled and managed by one or more persons with disabilities who are U.S. citizens or lawful permanent residents
- LGBT (Lesbian, Gay, Bisexual, Transgender) Owned Business Enterprise (LGBTE) - At least 51% owned, controlled and managed by an LGBT person or persons who are either U.S. citizens or lawful permanent residents
- Business entity (1) owned and operated by a Military Veteran or a Member of the Armed Forces, National Guard or Military Reserves of the United States of America, or (2) owned by one or more Disabled or Incapacitated Military Veterans and operated by the spouse or child of such Veteran or the appointed person of such Veteran.
- Business entity that meets the requirements for any of the following Small Business Administration programs:
- Small Disadvantaged Business
- Historically Underutilized Business Zone (HUBZone)
- SBA 8(a) Program
- Disadvantaged Business Enterprise (DBE) as defined by the U.S. Department of Transportation
- Qualify as a diverse or small business under any local, state, or federal government program.
Delhaize America will accept certifications from various third party certifying agencies. If you have not been certified, or are self-certified, it is recommended that your company become certified with a recognizable certification agency prior to submitting an application through our supplier diversity portal. Below is a list of organizations that provide different certifications:
- National Minority Supplier Development Council (NMSDC) - http://www.nmsdc.org/
- Women's Business Enterprise National Council (WBENC) - http://www.wbenc.org/
- National Gay and Lesbian Chamber of Commerce (NGLCC) - https://nglcc.org/
- US Pan Asian American Chamber of Commerce (USPAACC) - http://uspaacc.com/
- Carolinas & Virginia Minority Supplier Diversity Council (CVMSDC) - http://cvmsdc.org/#welcome
- Federal Government Agency (ex. National Department of Transportation, Department of Veteran’s Affairs);
- State Government Agencies (ex. Dept. of Transportation) can certify diversity suppliers.
- Delhaize America accepts certifications from other third party certifying organizations.
WHAT IS THE DIFFERENCE BETWEEN "CERTIFICATION" AND REGISTRATION"?
Certification means that your company has documentation from a third party agency verifying that it meets the requirements stated in the section above entitled, "Who Qualifies." (For a list of recommended agencies see the Certifications Section.)Suppliers are responsible for acquiring and maintaining valid certification.
Registration is the act of completing your profile in our database.
WHAT DO WE LOOK FOR?
Unfortunately, we can't do business with every company that approaches us. We evaluate every business, whether majority-owned or diverse-owned, on the basis of rigid standards of excellence and the ability to meet our requirements while providing a product or service that is focused on enhancing our customer experience. Delhaize America seeks suppliers whose products and services:
- Add value to our retail business
- Reflect the highest quality possible
- Include retail coverage (a sales force to cover stores to ensure sets and handle damages)
- Provide a competitive cost that adds value to our customers
- Meet our insurance requirements
- Display Universal Product Codes (UPCs)
- Can provide on-time deliveries
- Possess a strong market presence
- Meet inventory and shipping requirements
- Can adhere to Delhaize America's service and management standards
- Are backed by innovative and strategic marketing support
- Can provide samples for Delhaize America's quality control testing
- Sign and adhere to the Master Vendor Agreement, Fair Share Billing, Reclamation, and Delisting Policies
- Adhere to the Food Safety Addendum if applicable
Suppliers must also meet the following insurance requirements:
- Product Guarantee and Indemnification Agreement
- Current Product Liability Certificate of Insurance
- Delhaize America named as additional insured
- A minimum of $1 million limit of liability
- Policy number and current expiration date must be denoted
- Complete the Supplier Classification Profile.
- You will need to register in our third party sourcing platform, Ariba for potential bid opportunities. Link to this registration is below. Most of our events are held through Ariba, so this will save suppliers some time by going ahead and registering. Please complete your profile in full, as we can pre-qualify suppliers based on your company information. If you meet the criteria put forth by the business owners, then we will reach out to you and keep you in the loop on all correspondence going out for relevant events. http://aholddelhaize.supplier.ariba.com
- Mail an introductory package about your company to our Diversity Department, which coordinates and implements our Supplier Diversity Program. Your package should include:
- A letter of introduction describing your company and its products and/or services
- A company brochure and business card
- Answers to the questions listed under What We Need to Know, based on the type of product or service you offer
- A copy of your Diverse Supplier certification from a third party certifying agency
If you are not certified, contact the National Minority Supplier Development Council, your state Minority Supplier Development Council or any other recognized certification authority for information.
ONCE I COMPLETE MY REGISTRATION HOW LONG WILL IT BE BEFORE I AM CONTACTED?
You will be contacted within 60 days after registration if there are current opportunities. Otherwise, we will contact you when opportunities arise.
We purchase products and services that fall into one of two categories.
- For Resale: Items that we re-sell in our stores
- Not For Resale: Products or services that will not be resold in our stores
WHERE DO YOU BEGIN?
Your introductory package and subsequent presentations will need to address certain points, based on the type of product or service you offer. There are three categories: Resale Suppliers, Construction Companies and Other Companies.
- Product Description
Briefly describe your product. Are there any unique characteristics that differentiate your product from competitive brands?
What is your reference brand? Is your product comparable to any existing brand? Include your cost and recommended retail and compare this to your main competitor's.
- Consumer Profile
What are the characteristics of your target audience? Include demographic profiles.
How do you plan to promote your product? Will you have quarterly promotions, advertising, consumer events? Where should your product be located in the store?
How will your product be delivered to the store? Will it be directly delivered to the store or to one of our distribution centers?
- Performance Reviews
How will you monitor your product's performance? What are your sales expectations? How will you evaluate the success of your product?
- Are you a large general contractor who constructs buildings or a smaller maintenance general contractor?
- If you are a large general contractor, please attach and return an AIA form.
- If you are a small contractor, please submit a list of references.
- If you do not fit either of the above categories, submit a company resume listing the services you provide.
- Submit a list of customer and financial references.
WHAT DO WE BUY?
Any products commonly found in a grocery store & goods/services not for resale, such as:
Protective Clothing for Cold Storage
Building Maintenance Services
Security Services and Equipment
Management Consulting Services
Temporary Employment Services
Industrial Supplies & Equipment
Information Technology Services
Plastic and Paper Bags